Front Desk Team Lead - Member Experience

Fitness Cartel Australia & New Zealand

This is a diverse role that will have you switching from greeting members personally & managing customer queries over the phone to the management of the reception team, driving KPI’s of customer...

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Front Desk Team Lead — Member Experience & KPIs

Queensland

From talent — you'll apply on the company site

Job Description

This is a diverse role that will have you switching from greeting members personally & managing customer queries over the phone to the management of the reception team, driving KPI’s of customer service & retention. Customer-facing role focused on member engagement at our reception desk through ex

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